Quebec Superior Court authorizes class action against Uber over cancellation fees
Global News
A Quebec Superior Court has approved a class action lawsuit alleging Uber violates consumer protection laws regarding cancellation fees.Summary
The Quebec Superior Court has authorized a class-action lawsuit against Uber, initiated by Valerie Ohayon, alleging the company violates the Quebec Consumer Protection Act. The lawsuit claims Uber’s terms of service are unclear regarding fixed cancellation fees, stating only that “some” fees may apply. Ohayon and her legal team are seeking damages and refunds for all Quebec residents charged cancellation fees since 2019. Uber refutes these claims, asserting that its fees are clearly disclosed to users before cancellations. Anyone in Quebec who has been charged a cancellation fee for an Uber ride or Uber Eats order since 2019 is automatically included in the lawsuit.
(Source：Global News)