Amazon bars customers from seeking class-action lawsuits
Norfolk Virginian-Pilot
Amazon reinstated arbitration clauses, preventing customers from filing class-action lawsuits against the company.Summary
Amazon reinstated arbitration clauses and removed class-action waivers, restricting customers from filing collective lawsuits. While small claims court remains an option, users must first attempt internal resolution before arbitration or judicial action. This reversal of a previous policy affects ongoing litigation, including a proposed class-action suit and an FTC investigation, although some government claims continue independently.
(Source：Norfolk Virginian-Pilot)