Class action seeks damages for squeaky shoes
A class action lawsuit alleges that On running shoes produce embarrassing squeaks due to a design flaw, and the company has failed to address the issue.Summary
A class action lawsuit has been filed against On, a Swiss athletic footwear company, alleging that its running shoes produce persistent squeaks after minimal wear. Plaintiffs claim the noise stems from moisture trapped between the shoe’s foam and rubber, a defect not remedied by cleaning. Despite the shoes’ premium price – often exceeding $150 per pair – On has allegedly refused to offer refunds or correct the problem. The lawsuit, filed in California federal court, seeks damages, restitution, and a requirement for On to repair or replace defective shoes and disclose the potential for squeaking in future marketing. Customers have described the sound as resembling walking on wet gym floors, and social media is filled with similar complaints. Founded in 2010 and backed by Roger Federer, On has rapidly grown in popularity, particularly with its “Cloud” line, but this lawsuit highlights growing consumer frustration with unresolved quality issues in athletic footwear.
(Source：ConsumerAffairs)