Home Depot ADA Point-of-Sale Class Action Settlement
Home Depot will update payment terminals to be accessible for visually impaired customers using the cash-back feature, settling a class action lawsuit.Summary
Home Depot has agreed to a $65,000 settlement to resolve a class action lawsuit alleging its payment terminals were inaccessible to blind or visually impaired customers. The lawsuit claimed the terminals lacked audio output for cash-back options and amounts, forcing customers to rely on assistance. As part of the settlement, Home Depot will update or replace software on at least one terminal per store to provide audio readouts and tactile keypad options for cash-back transactions, and will train store managers on the updated software. No direct payments will be made to class members, but all eligible individuals will automatically benefit from the accessibility improvements. The settlement fund will cover attorneys’ fees and costs, and a service award to the class representative. Home Depot denied liability but settled to resolve the claims and improve accessibility.
(Source：Claim Depot)