Class action claims Papa John’s spam emails used false urgency to mislead customers
A class action lawsuit alleges Papa John’s uses misleading subject lines in spam emails to create false urgency and entice purchases.Summary
A class action lawsuit has been filed against Papa John’s USA Inc., alleging the company sends spam emails to consumers with subject lines designed to create a false sense of urgency. Plaintiff Colby Hutton claims these emails violate the Washington Commercial Electronic Mail Act (CEMA) and the Consumer Protection Act (CPA). The lawsuit argues that Papa John’s misrepresents the end dates of sales, arbitrarily extending them to further encourage purchases, using subject lines like “Time’s running out to get a FREE large 1-topping pizza.” Hutton alleges this practice wastes consumers’ time and clutters their inboxes with false notifications. He seeks declaratory and injunctive relief, as well as damages and legal fees. This lawsuit follows another recent class action against Papa John’s, alleging website accessibility issues for visually impaired consumers.
(Source：Class Action Lawsuits)