87% of IndiGo fliers want Class Action under CP Act over service issues: Survey
Moneycontrol
A recent survey reveals that 87% of IndiGo passengers support pursuing a class action lawsuit due to service-related issues.Summary
A survey indicates that a significant majority – 87% – of IndiGo airline passengers would support initiating a class action lawsuit under the Consumer Protection (CP) Act to address service issues. A class action provision enables a group of consumers sharing a common grievance to collectively seek legal recourse against a company for problems like mismanagement or fraud. The survey highlights widespread dissatisfaction among IndiGo fliers, potentially leading to collective legal action to resolve these concerns.
(Source：Moneycontrol)