Is Air Canada charging more than advertised? Class-action lawsuit before Supreme Court
Summary
The Supreme Court of Canada has agreed to hear arguments in a class-action lawsuit against Air Canada, which alleges the airline charged passengers more than the advertised ticket price. The case was initiated by consumer advocate Michael Silas, who claimed Air Canada failed to include all extra fees in the initial online price, violating a Quebec consumer protection law. Silas was charged an additional $124 in taxes, fees, and surcharges. The Quebec Court of Appeal previously ruled in favor of the passengers, ordering Air Canada to pay over $10 million in damages, citing the airline’s “ignorance and laxity” in claiming exemption from provincial consumer protection laws. Both Air Canada and the plaintiffs have appealed to the Supreme Court, with a hearing date yet to be determined.
(Source:Bnn Bloomberg)