T-Mobile $200 Gift Card Lawsuit Update: What Customers Need to Know About Missing Rewards
A class action lawsuit alleges T-Mobile failed to provide promised $200 gift cards to customers who purchased new phone lines or devices.Summary
T-Mobile is currently facing a class action lawsuit filed in California state court by plaintiff Purya Ghrabeti, alleging the company failed to honor a promotion offering $200 gift cards with new phone line purchases. Customers claim they were told they would receive the gift cards but were later informed the promotion didn’t exist. The lawsuit accuses T-Mobile of false advertising and deceptive business practices, seeking restitution and injunctive relief for affected California customers.
The complaint details that T-Mobile store representatives confirmed the promotion at the time of purchase, encouraging customers to add new lines or upgrade devices. If successful, the lawsuit could require T-Mobile to provide financial restitution to customers and prevent similar promotional tactics in the future. This isn’t the first legal challenge for T-Mobile, which has previously faced claims of switching customers to higher-cost plans without consent.
Customers who purchased new lines or devices from T-Mobile during the promotion period are advised to review their purchase records and monitor updates on the class action. Affected individuals should retain all documentation related to the purchase and promotion, as it may be helpful in supporting any claims. The case highlights the importance of verifying promotional terms and conditions to avoid similar issues.
(Source：International Business Times)