Class action alleges Apple misled consumers about Beats headphones’ voice quality
A class action lawsuit alleges Apple’s Beats Studio Pro headphones are defective and fail to deliver advertised voice quality.Summary
A class action lawsuit has been filed against Apple, alleging that its Beats Studio Pro headphones are defective and do not perform as advertised. Plaintiff Kimberly Feeney claims Apple falsely promotes the headphones as offering “optimized voice performance” and “crystal-clear call performance” suitable for platforms like Zoom and Microsoft Teams. However, the lawsuit alleges a pervasive defect causes the built-in microphone to malfunction during calls, providing a subpar experience for consumers. Feeney argues that purchasers paid a premium price for a product that doesn’t deliver on its promises and seeks restitution and damages for herself and other affected consumers who purchased Beats Studio Pro, Beats Fit Pro, Beats Solo Pro, and Beats Studio 3 headphones between July 9, 2021, and the present. The suit accuses Apple of breach of warranty and violations of California consumer laws, requesting class certification and a jury trial.
(Source：Class Action Lawsuits)