New Hampshire Attorney General's Office reaches $1.75 million settlement with PayPal

Wmur
PayPal will pay $1.75 million and alter its practices after a New Hampshire investigation found violations of consumer protection laws.

Summary

The New Hampshire Attorney General's Office announced a $1.75 million settlement with PayPal following an investigation by the New Hampshire Department of Justice. The investigation revealed that PayPal violated state consumer protection laws by allegedly misleading customers about their access to funds, hindering access to advertised purchase protections, and failing to adequately disclose how user financial information was handled. Specifically, investigators found that PayPal told customers they could access their funds at any time, but many users experienced difficulties doing so. As part of the settlement, PayPal has agreed to make changes to its electronic payment platforms, including Venmo, to address these issues.

(Source:Wmur)

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