Hyatt to pay $1.25M to settle Texas lawsuit over hidden "Junk Fees"
Summary
Hyatt has agreed to a $1.25 million settlement with the state of Texas following a lawsuit filed by Attorney General Ken Paxton regarding deceptive pricing practices. The lawsuit claimed Hyatt concealed mandatory fees – including resort, destination, and amenity fees – giving them an unfair advantage over competitors who displayed the total cost upfront. Many of these amenities were regularly offered for free, yet Hyatt charged fees regardless of usage. As part of the settlement, Hyatt is now required to fully disclose all fees associated with hotel room bookings, increasing transparency for consumers. This marks the sixth settlement Attorney General Paxton has reached with major hotel chains, including Marriott, Omni, Choice Hotels, Hilton, and Booking.com, to address similar deceptive practices in online hotel reservations.
(Source:Fox 7 Austin)