Amazon is paying Prime customers in legal settlement. Are you eligible?
Amazon is offering a $2.5 billion settlement to Prime customers who were allegedly coerced into subscriptions and faced difficult cancellation processes.Summary
Amazon is distributing a $2.5 billion settlement following an antitrust lawsuit filed by the Federal Trade Commission (FTC) alleging that the company made it difficult for customers to cancel their Prime subscriptions. The settlement includes $1.5 billion for a consumer fund and $1 billion as a civil penalty to the FTC. The claims process has two phases: an automatic payment wave completed in late 2023/early 2024 for customers who used Prime benefits sparingly, and a claim submission phase for those who signed up for Prime between June 23, 2019, and June 23, 2025, and either unsuccessfully attempted to cancel or enrolled through specific, “challenged” enrollment flows. Eligible customers can receive up to $51, based on their Prime membership fees. The deadline to submit a claim is July 23, 2024, and payments will be issued via PayPal, Venmo, or mailed checks. Amazon has denied any wrongdoing, stating they “always followed the law” and work to make Prime membership easy to manage.
(Source：Detroit Free Press)